The alignment was off on my 2011 Dodge Ram 2500 truck. She steers true, but the steering wheel is off center. I took it in today and it turns out that all alignment issues are covered under warranty within the first year or 12,000 miles.This should be the case at all Dodge dealerships and may even apply to other vehicle makes, but I just thought I would share the info as it saved me $70 on an alignment today. Thanks again Hinckley Dodge!
Nobody looks forward to the car buying process. It’s time consuming, stressful, frustrating, and above all costly. I’m here to tell you that it doesn’t have to be. My wife and I just purchased a new truck at Hinckley Dodge in Utah. I would not have changed a thing. In retrospect, I realized it wasn’t anything Sara and I did differently or even the dealership we went to, it was the salesman that helped us.
Charles was patient and understanding. I’ve never owned a truck and he walked me through every feature. Not as a mechanism for selling me the truck, but as a way of making me feel comfortable that we were buying the features we want/need and not just a way that add zeros to his commission check. Also, in the end, he was prompt to schedule installation of a few features we negotiated into the deal.
I’ll be a repeat customer for Hinckley Dodge and I will recommend Charles to all of my friends and family. Remember, it’s not the dealership that helps you make the deal, it’s the sales person willing to help you fight to save every one of your hard-earned dollars.